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  • #1 Chosen Provider - Gilbert Fire Department

Trusted by Arizona's
First Responders
and Veterans Since 2013

For more than a decade, Infinite Healing and Wellness has been a trusted mental health home for the firefighters, police officers, paramedics, dispatchers, corrections officers, and veterans who serve the Valley of the Sun. We are a veteran-owned practice with offices in Gilbert and Phoenix, and our work with the first responder community is not a service line, it’s our calling.

We are the #1 chosen provider for members of the Gilbert Fire Department, a proud partner of Public Safety Crisis Solutions (PSCS), and an HB2502 / Craig Tiger Act provider serving departments across Maricopa County.

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12+

Years Serving AZ

#1

Gilbert Fire Dept

HB2502

Approved Provider

2

Valley Locations

This Is Personal for Us

Kelly and Patrick O’Horo founded Infinite Healing and Wellness as a veteran-owned family practice. We are the parents of five veterans and one first responder — our son serves as a Phoenix Police Officer and is a former paramedic.

We have lived the late-night phone calls, the post-shift silences, the deployments, the line-of-duty worries, and the strain that the badge and the uniform place on a family.

That lived experience shapes everything we do. When you walk into our office, you don’t have to translate your world for us. We already speak it.

Specialized Care for First Responders, Veterans, and Their Families

Trauma in first responder and military life is rarely a single event — it is cumulative, cultural, and often invisible to those outside the profession. Our entire clinical team is trained specifically in first responder and veteran culture, and we maintain ongoing internal trainings on the issues that most impact this community:

Cumulative and complex trauma exposure

Critical incident response and acute stress

Moral injury

Sleep disruption, hypervigilance, and nervous system dysregulation

Anger, irritability, and emotional numbing

Relationship strain, parenting under stress, and the secondary impact on spouses and children

Substance use and high-risk coping

Career transitions, retirement, and identity after the uniform

Suicidality and crisis stabilization

EMDR therapy is at the core of our trauma work, supported by other evidence-based modalities chosen to fit each individual.

Who We Work With

Firefighters

Firefighters and fire department leadership

Law Enforcement

Police officers and law enforcement personnel

EMS Providers

Paramedics, EMTs, and EMS providers

Dispatchers & Telecommunicators

911 dispatchers and telecommunicators

Corrections Officers

Corrections officers

Military & Veterans

Active duty military and veterans of every era and branch

Corrections Officers

Spouses, partners, children, and family members of first responders and veterans

Department Partnerships Across the Valley

Phoenix Fire DeptPhoenix Police DeptGilbert Fire & RescueMesa Fire & MedicalMesa Police DeptScottsdale Fire DeptScottsdale Police DeptTempe Fire MedicalTempe Police DeptChandler Fire DeptChandler Police DeptMaricopa County

If your department is not listed and you would like to explore a partnership or HB2502 access, please reach out — we welcome those conversations.

Public Safety Crisis Solutions (PSCS)

We are a proud partner of Public Safety Crisis Solutions (PSCS) and an approved provider of HB2502 / Craig Tiger Act services for departments throughout Maricopa County, including:

Services Built for the Job You Do

01 — Individual Therapy

Confidential, trauma-informed counseling tailored to first responders and veterans. EMDR, cognitive processing, and other evidence-based approaches.

02 — Couples and Family Therapy

Because the job comes home. We work with spouses, partners, and children to strengthen the relationships that sustain you.

03 — Spousal and Family Support Groups

A space for the people who love a first responder or veteran to be heard, supported, and equipped.

04 — Group Protocols Following Critical Incidents

When a department experiences a line-of-duty death, mass casualty incident, child fatality, officer-involved shooting, or other significant event, we provide evidence-based group protocols designed to help prevent an Acute Stress Response from progressing into PTSD. Early, culturally competent intervention saves careers, families, and lives.

05 — Therapist Training and Clinical Consultation for Departments

We train clinicians on the specific issues affecting first responders and their families, and we provide consultation to therapists on documentation that protects the people they serve — particularly around fitness-for-duty implications, peer support boundaries, and HB2502 records.

06 — HB2502 / Craig Tiger Act Navigation

We help eligible members and departments use the funding and protections the law provides.

07 — Resource Coordination

We help you access EAP benefits, the 100 Club, KAP, and other Arizona-specific resources.
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Your Privacy Matters

Your Records Are Yours

Confidentiality is the foundation of effective care for first responders. Your treatment records cannot be released to your department, command staff, or anyone else without your written permission. We take privacy seriously because we know your career and your family depend on it.

Find Us

Two Locations Serving the Valley

In-person care in Gilbert and Phoenix, plus secure statewide telehealth for members whose schedules or geography make travel difficult.
Gilbert Office

2563 S. Val Vista Dr., Suite 108, Gilbert, AZ 85295

Phoenix Office

1440 East Missouri Avenue, Phoenix, AZ 85014

Secure Telehealth

We also offer secure telehealth across Arizona for members whose schedules, shift work, or geography make in-person sessions difficult.

Why Departments Choose Us

Why First Responders Choose Infinite Healing and Wellness

  • Veteran-owned and family-built
  • Serving Arizona's first responder community since 2013
  • #1 chosen provider for members of the Gilbert Fire Department
  • PSCS partner and HB2502 / Craig Tiger Act approved
  • Every clinician trained in first responder and veteran culture
  • EMDR-centered, trauma-informed, and culturally competent
  • Group protocols for departments after critical incidents
  • Two Valley locations plus statewide telehealth

Frequently Asked Questions

Do you specialize in first responders?
Yes. Supporting first responders, veterans, and their families is the heart of our practice and has been since 2013. Every clinician on our team is trained in first responder and military culture.
HB2502 (the Craig Tiger Act) is Arizona legislation that provides eligible first responders with access to trauma counseling at no out-of-pocket cost following a qualifying critical incident. We are an approved HB2502 provider through our partnership with Public Safety Crisis Solutions.
No. Your records are protected and cannot be released without your written authorization.
Yes. EMDR is at the core of our trauma work, and our therapists hold advanced EMDR training.
Yes. We offer couples therapy, family therapy, and spousal support — because trauma touches everyone in the household.
We provide group protocols designed to reduce the risk of Acute Stress Response developing into PTSD. Contact us directly to coordinate a department response.
Both. We see clients in Gilbert and Phoenix and offer secure telehealth statewide.
Yes. As a veteran-owned practice and the parents of five veterans, working with the military community is core to who we are.

When You're Ready, We're Here

You spend your career running toward what others run from. Let us be your Heros. You deserve a place — and a clinical team — that runs toward you. Reach out when you’re ready. Everything starts with one confidential conversation.

Request a Confidential Appointment
Call 480-448-1076